Mail merge tags allow you automatically enter in the First name, Last name, Email addresses, and any other custom properties for any of your Visible contacts in an Update.

To get started, you should decide where you want to use the tag. For this example, we want to customize our greeting to say "Hey [First_Name]."

First, highlight the text where you would like the customize field to show. 

Next, click the tag icon to the right side of the editor, select what custom field you would like to insert (first name, last name, email). 

Lastly, you'll be prompted to choose your fallback value in case the custom field does not have a value.

For our example in the screen recording above, we are changing the text from "Hey All" to insert the contact's first name instead of there. 

Additionally, see an updated screenshot below of how using customer properties (and latest UI) of merge tags will work

Please let us know if you have questions!

The Visible Team

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